For those organizations that also provide services to both their clients and internally, we provide the Services Supplement to the CMMI for Development as a follow-on to the Introduction to CMMI-DEV training. This one-day CMMI Institute licensed supplement course builds on the concepts introduced during the Intro to CMMI-DEV course and focuses on the unique aspects of the Capability Maturity Model® Integration for Services (CMMI®-SVC).

This course continues with the case study used in the Intro to CMMI-DEV course to expand on the services aspects of performance improvements and explores service-focused performance improvements needed in the real-world of service-centric industries. Join us for this supplemental look into the CMMI-SVC by registering today for the course that best suits your schedule and get ready to experience additional performance improvements in the service related areas of your organization. To talk with one of our certified instructors, contact us at Info@PI-21.com. If you don't see a schedule that suits you, please contact our training coordinator, Shalyn McMillen, at SMcMillen@PI-21.com or call her at (703) 447-1775.

The course registration fee covers the training materials, the CMMI for Services: Guidelines for Superior Service textbook, and refreshments.

---

Course Schedule